|Jaspreet Rai & Gobinder Rai|
Dave definitely went above and beyond his job. 5 stars (*****) really isn’t enough to give it to him. We found Dave online just like the way we search for good restaurants on yelp. Dave was ranked number 1 with all the good positive reviews. But unlike yelp could be unreliable at times, Dave’s excellence is really solid and consistent. As first time home buyers, we really couldn’t be happier that we found Dave. Following are the things that I think Dave has been consistently exceeded:
1. Expertise-we all know that the quickest way to know a person’s level of knowledge is by asking tons of questions (I didn’t do it on purpose. It’s just what first home buyers do and me being myself). I couldn’t recall the specific questions that I’ve asked Dave but I was very impressed every time when I got the response from Dave. His expertise and timely response makes him really reliable.
2. Timely communication – Dave has so many clients at hands but I was amazed by how he was still able to respond to my emails and phone calls in a very timely manner. It’s not just about the deliver on time; it’s the accuracy of his response and the knowledge he has that really makes the whole home buying process smooth.
3. Care – this is where I really think Dave went above and beyond. A month after closing, our light drops off from the ceiling. It was the item that was on the fix inspection list. I was a little bit worried this is so post-closing and they might not take care of it. Surprisingly and gladly, they did! Dave has been followed up the whole time! If we are rich enough to purchase a second house, Dave will definitely be our first choice! Thank you Dave!
|Posted by Jaspreet Rai & Gobinder Rai|